Repair Word 2003

Running a "Detect and Repair" in Word 2003

Sometimes the best solution to EditScript MT problems is a "Detect and Repair" in Microsoft Word. Should re-installing EditScript MT (as outlined on Page 9) fail to resolve the issue a "Detect and Repair" can fix the problem. A "Detect and Repair" resets all Microsoft Word settings to their defaults.

Note: Sometimes doing a "Detect and Repair" will require the original Microsoft Office CDs. Do NOT attempt to do a "Detect and Repair" unless you have those CDs readily available.

Backing up Data

Before starting a Detect and Repair you should back up any Microsoft special configurations because they can be lost during a "Detect and Repair".

1. Open My Computer and go to the following directory:

C:\Documents and Settings\YourUsername\Application Data\Microsoft\Templates

2. Click once on the file called Normal.dot. Then click on Edit> Copy To Folder...

3. Click on 'Desktop' in the list, and then click the 'Copy' button on the screen.

4. Navigate to C:\Documents and Settings\YourUsername\Application Data\Microsoft\Office

5. Click once on the file called MSO1033.acl. Then click on File > Copy To Folder...

8. Click on Desktop in the list, and then click the Copy button on the screen.

Running A Detect and Repair

1. Open Microsoft Word

2. Go to Help > Detect and Repair

3. Check both checkboxes on the screen that follows and then click Start

This should start the Detect and Repair process. During this time period you may be asked to provide the Microsoft Office CDs that came with the program.

Note: If you start a "Detect and Repair" and are prompted for CDs, you will NOT be able to run Microsoft Office products (Word, Excel, etc) until you provide Microsoft Office with the CDs and complete the "Detect and Repair" process. Also, if you are using Microsoft Outlook, you may experience a loss of information (e-mails) after a Detect and Repair.

After the process completes, you will need to restore the two files we copied to your desktop:

1. Go to your desktop. Right-Click once on the file called Normal.dot and choose Cut.

2. Open My Computer and go to the following directory:

   C:\Documents and Settings\YourUsername\Application Data\Microsoft\Templates

3. Click on Edit > Paste. If prompted to overwrite the file, say 'Yes'.

4. Navigate to C:\Documents and Settings\YourUsername\Application Data\Microsoft\Office

5. Minimize this window

6. Go back to the desktop and Right-Click once on the file called MSO1033.acl and choose Cut.

7. Maximize the window we minimized in step 5

8. Click on Edit > Paste. If prompted to overwrite the file, say 'Yes'.

Congratulations! You have just performed a Detect and Repair!

If you continue to run into problems please inform your Transcription Manager or IT contact.