EMon
About EMon
EMon® delivers wide visibility into the dictation and transcription process, and
provides tools for efficiently managing that process on a day to day basis. Designed
for transcription supervisors and other administrators, the EMon administrative
console provides a single point of control for securely managing all system settings,
and for tracking the life cycle of a dictation in the eScription system.
Enhanced Pending List Management
Version 10 introduces functionality that allows the routing of pended documents to
reviewers or groups (e.g., MTSOs) based on the reason(s) the document is pended. This
workflow results in streamlined pending queues for both MTSOs and in-house MTs.
Document routing is controlled by three components:
• Pending criteria—institution-wide conditions that can cause a document to be pended.
Once a user selects a pre-defined pending criteria and attaches it to a document, that
unique instance of the pending criteria is known as a pending reason.
• Pending document tasks (PDTs)—a collection of pending criteria that control the routing
of pended documents to MTs, based on the criteria that caused them to be pended.
• Security groups—permission-specific groups used to control access to certain
functionality. Administrators can now create security groups whose work queue is
restricted to documents tagged with a specific PDT.
Enhanced Pending List Management has been implemented as two separately selectable
options in the Application Features dialog (Tools menu> Application Features):
Configure Enhanced Pending List Management: This option enables EMon
administrators, through a new security permission, to define and manage pending
criteria and pending document tasks.
Use Enhanced Pending List Management: When this option is enabled, EMon
and EditScript MT provide support for managing pended dictations through the use
of pending reasons. If the institution does not enable this mode, MTs can continue
to enter free-form text as they did in v9.
After enabling these two options, the Tools menu will include an “Enhanced Pending List
Management” option with two sub-items: “Pending Criteria” and “Pending Document Tasks”.
Attaching and Resolving Pending Reasons
Pending reasons associate pending criteria with a specific dictation, and sometimes with a
specific location in the dictation’s document.
EMon administrators can display and resolve pending reasons through EMon’s Dictation
Properties dialog box; they can also use that dialog box to pend previously unpended
dictations.
Searching for Multiple Dictation Identifiers
The new Multiple Identifier Dictation Search option (Tools> Application Features) allows
EMon administrators to search for multiple identifiers in the Dictation ID, MRN, Account
Number, and Confirmation ID fields (on the Dictation tab). For example, if you want to
search for three dictations by Dictation ID, you can enter all three IDs in the Dictation ID
8 Feature Notes for eScription Version 10
field, separated by commas or a space. EMon will return all three dictations (provided no
other search parameters exclude one of the dictations).
Updating Multiple Dictations (priority, work status)
With the Multiple Properties Update option enabled (Tools> Application Features),
administrators can select multiple dictations from a resulting dictation search and change
the priority and/or work status for all dictations at once. If one or more of the updates
cannot be completed, such as an invalid status change, a message will appear identifying
which dictations could not be changed.
Improved Document Distribution
The new Duplicate Copy Options feature (Tools> Application Features) allows
administrators to control the number of copies a distribution recipient may receive of the
same document. This is useful when a clinician fulfills multiple roles for a dictation, such as
when the clinician is both the speaker and the signer. With this feature enabled, there will be
a new panel added to the Distribution Rules wizard.
Improved Transmission Management
The Dictation History dialog in version 10 provides additional information about
transmissions, allowing administrators to more easily track down and troubleshoot a
problem. New types of information include the transmission ID, the date/time that a
transmission was queued, the date/time of the latest status update, the template that was
used, and the criteria that matched the template rule and the distribution rule. In addition,
EMon administrators can search for all transmission status types at once. These features are
available via the Transmission Management Improvements option (Tools> Application
Features).
Specifying an eScriptionist’s Employee ID
EMon administrators can now specify an employee ID when adding a new eScriptionist or
modifying the properties of an existing eScriptionist. The employee ID can be used to
identify the employee across multiple institutions. The ID will appear in various systemgenerated
reports, and can link employee information to internal third-party payroll
systems.
Configuring How Pending List Management Users Are Credited for Work
EMon administrators can now use the Pending Queue Reimbursement Credit dialog box
(available from the Tools menu) to choose from one of several methods available for
crediting users who work on pended documents.
• The system compares the number of lines in the document that the reviewer
downloaded with the number of lines in the document that the reviewer uploaded,
crediting the reviewer with the difference between the two numbers.
• The system compares the number of lines in the document that the reviewer
downloaded with the number of lines in the document that the reviewer uploaded,
crediting the reviewer with the greater number of lines.
• After the reviewer uploads the document, the system compares it to all previous
versions, crediting the reviewer for the highest line count.
• The system credits the reviewer with the number of lines in the document at the time
that the reviewer uploads it.
About EMon
EMon® delivers wide visibility into the dictation and transcription process, and
provides tools for efficiently managing that process on a day to day basis. Designed
for transcription supervisors and other administrators, the EMon administrative
console provides a single point of control for securely managing all system settings,
and for tracking the life cycle of a dictation in the eScription system.
Enhanced Pending List Management
Version 10 introduces functionality that allows the routing of pended documents to
reviewers or groups (e.g., MTSOs) based on the reason(s) the document is pended. This
workflow results in streamlined pending queues for both MTSOs and in-house MTs.
Document routing is controlled by three components:
• Pending criteria—institution-wide conditions that can cause a document to be pended.
Once a user selects a pre-defined pending criteria and attaches it to a document, that
unique instance of the pending criteria is known as a pending reason.
• Pending document tasks (PDTs)—a collection of pending criteria that control the routing
of pended documents to MTs, based on the criteria that caused them to be pended.
• Security groups—permission-specific groups used to control access to certain
functionality. Administrators can now create security groups whose work queue is
restricted to documents tagged with a specific PDT.
Enhanced Pending List Management has been implemented as two separately selectable
options in the Application Features dialog (Tools menu> Application Features):
Configure Enhanced Pending List Management: This option enables EMon
administrators, through a new security permission, to define and manage pending
criteria and pending document tasks.
Use Enhanced Pending List Management: When this option is enabled, EMon
and EditScript MT provide support for managing pended dictations through the use
of pending reasons. If the institution does not enable this mode, MTs can continue
to enter free-form text as they did in v9.
After enabling these two options, the Tools menu will include an “Enhanced Pending List
Management” option with two sub-items: “Pending Criteria” and “Pending Document Tasks”.
Attaching and Resolving Pending Reasons
Pending reasons associate pending criteria with a specific dictation, and sometimes with a
specific location in the dictation’s document.
EMon administrators can display and resolve pending reasons through EMon’s Dictation
Properties dialog box; they can also use that dialog box to pend previously unpended
dictations.
Searching for Multiple Dictation Identifiers
The new Multiple Identifier Dictation Search option (Tools> Application Features) allows
EMon administrators to search for multiple identifiers in the Dictation ID, MRN, Account
Number, and Confirmation ID fields (on the Dictation tab). For example, if you want to
search for three dictations by Dictation ID, you can enter all three IDs in the Dictation ID
8 Feature Notes for eScription Version 10
field, separated by commas or a space. EMon will return all three dictations (provided no
other search parameters exclude one of the dictations).
Updating Multiple Dictations (priority, work status)
With the Multiple Properties Update option enabled (Tools> Application Features),
administrators can select multiple dictations from a resulting dictation search and change
the priority and/or work status for all dictations at once. If one or more of the updates
cannot be completed, such as an invalid status change, a message will appear identifying
which dictations could not be changed.
Improved Document Distribution
The new Duplicate Copy Options feature (Tools> Application Features) allows
administrators to control the number of copies a distribution recipient may receive of the
same document. This is useful when a clinician fulfills multiple roles for a dictation, such as
when the clinician is both the speaker and the signer. With this feature enabled, there will be
a new panel added to the Distribution Rules wizard.
Improved Transmission Management
The Dictation History dialog in version 10 provides additional information about
transmissions, allowing administrators to more easily track down and troubleshoot a
problem. New types of information include the transmission ID, the date/time that a
transmission was queued, the date/time of the latest status update, the template that was
used, and the criteria that matched the template rule and the distribution rule. In addition,
EMon administrators can search for all transmission status types at once. These features are
available via the Transmission Management Improvements option (Tools> Application
Features).
Specifying an eScriptionist’s Employee ID
EMon administrators can now specify an employee ID when adding a new eScriptionist or
modifying the properties of an existing eScriptionist. The employee ID can be used to
identify the employee across multiple institutions. The ID will appear in various systemgenerated
reports, and can link employee information to internal third-party payroll
systems.
Configuring How Pending List Management Users Are Credited for Work
EMon administrators can now use the Pending Queue Reimbursement Credit dialog box
(available from the Tools menu) to choose from one of several methods available for
crediting users who work on pended documents.
• The system compares the number of lines in the document that the reviewer
downloaded with the number of lines in the document that the reviewer uploaded,
crediting the reviewer with the difference between the two numbers.
• The system compares the number of lines in the document that the reviewer
downloaded with the number of lines in the document that the reviewer uploaded,
crediting the reviewer with the greater number of lines.
• After the reviewer uploads the document, the system compares it to all previous
versions, crediting the reviewer for the highest line count.
• The system credits the reviewer with the number of lines in the document at the time
that the reviewer uploads it.
